Introduction
VantageCraft (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
We are based in Ontario, Canada, and primarily serve clients across North America.
Information We Collect
Information You Provide
When you contact us via email or through our contact information, you may voluntarily provide:
- Name and contact information (email address, phone number)
- Company name and job title
- Project details and business requirements
- Any other information you choose to share in your communications
Automatically Collected Information
Our website is hosted on Cloudflare’s infrastructure. As a result, Cloudflare may collect certain technical information for security and performance purposes, including:
- IP addresses (for security and DDoS protection)
- Browser type and version
- Access times and pages viewed
- Referring website addresses
Important: We do not use cookies, tracking pixels, or analytics tools (such as Google Analytics) to monitor your behavior on our website.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and communicate with you
- Understand your business needs and provide relevant information about our services
- Provide consulting, development, and training services as requested
- Send you information you’ve requested about our services
- Comply with legal obligations
We will not use your information for any purpose other than those described in this Privacy Policy without your explicit consent.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We use Cloudflare for website hosting and infrastructure. Cloudflare may process your data as described in their privacy policy.
- Legal Requirements: We may disclose information if required by law, court order, or governmental request, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all communications.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Email communications are typically retained for business record-keeping purposes.
Your Privacy Rights
Under PIPEDA and applicable privacy laws, you have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Withdraw Consent: Withdraw your consent to our processing of your information
- Object: Object to our processing of your information in certain circumstances
To exercise any of these rights, please contact us at: contact@vantagecraft.dev
International Data Transfers
Your information may be processed and stored on servers located outside of Canada, including in the United States (through Cloudflare’s infrastructure). These countries may have data protection laws that differ from Canadian laws. We ensure appropriate safeguards are in place when transferring your data internationally.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
VantageCraft Email: contact@vantagecraft.dev Location: Ontario, Canada
Privacy Complaints
If you have a complaint about our handling of your personal information, please contact us first at the address above. We will investigate and respond to your complaint.
If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at: www.priv.gc.ca